FAQ

If your questions are not answered here, please contact us at Balloon Boutique. We’re happy to help!

What is the delivery charge for these balloons?
You can choose from 1st, 2nd and even next day delivery when purchasing a balloon(s).

Can I have the balloon delivered deflated?

Yes, we can send balloons deflated and then you can inflate these yourself.

How much notice do you require?

We can turn around orders in 24 hrs although it is always appreciated to have 48 hrs.  Please also contact us if there is a short notice emergency we will try our up-most to cater for your needs.

Do you deliver on Sundays?

We do install our balloons at events on Sundays and can also courier larger events.

Pick up from our studio can also always be arranged for Sundays.

What courier service do you use?

We do local delivery, pick up from our studio and for larger items we courier ourselves.

We also use Royal Mail.

What would happen if my balloon arrived damaged?

Immediately contact us and we send out a replacement next day at the latest.  If you are local we will personally deliver.  Of course in the unlikely event of this happening as long as you forward us a photo there will be no additional charges.

How long will my bubble balloon/foil balloons float for?

These Balloons are long lasting when filled with helium and stay afloat for days, sometimes weeks. This is because the material they are made of Mylar for foil balloons and plastic for bubble balloons does not allow helium to escape as quickly as latex balloons.

How long will latex balloons float for?

These balloons look fantastic when filled with helium, since latex is a porous material, helium begins to seep out from the moment the balloon is filled. These balloons will float for around 8-10 hours. Here at Balloon Boutique, we use high-float in our coloured latex balloons making them float up to 25 x longer when kept indoors in a climate controlled location.

EVENTS QUESTIONS

Can I have a large order for an event?
Of course, we love events.  No event is to large or to small. You are best to contact us via email or telephone to discuss this.

Which areas do you cover?

We can cover all areas, Please contact us for more information.

How much do you charge to set up an event?

All events vary depending on the size and location and what products are required.  Please get in touch and we can provide a detailed quotation.